I have spent my career in Security Operations, Transformation, Consulting, and Customer Success. I have direct experience of working within the SOC as an Analyst and Incident Responder, designed and implemented a Cyber Forensics function, migrated QRadar to Splunk to SecOps and I am a SANS certified SOC Manager. I was a Principal Cyber Security Consultant before establishing and running the EMEA Customer Success function at a security startup and then leading the EMEA and APJ Technical Account Management functions for Verodin / Mandiant since their creation until now.
Key service delivery experience:
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Creation and implementation of:
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Cyber Forensics function at top UK Bank
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Threat Hunting function at different top UK Bank
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Global Incident Response function at top Global Bank.
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Global SOC for major MSSP.
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Security Auditor for:
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Payments security at the Bank of England
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Operational Technology at Global Oil & Gas firm
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Operational Technology at Nuclear Weapons facility for UK Gov
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Operational Technology of Rocketry and Propulsion Systems for UK Space Program
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Security Customer Success:
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Creation and lead of EMEA Technical Account Management at US Security Startup
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Lead of Technical Account Management EMEA / APJ at Verodin / Mandiant / Google
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People Management:
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Have run multiple Global teams
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Have near perfect Manager Survey scores
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Employee Representative of Google Cloud on UK Googler Forum ICE Body
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Mentor for Woman Techmakers program (sadly discontinued)
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Mentor for final year Cyber Security students for Glasgow Caledonian University
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I believe wholeheartedly in Customer Success, process transformation, and one team values.